KFC

I got home with fries missing. I ordered a big crunch combo and a nine piece fries with gravy I called them they said nope they’re in the bag. No they weren’t only the individual ones were ju

I recently visited this KFC location, and although I was hoping for a positive experience, there were several aspects I’d like to share. The chicken was extremely greasy, and two of the pieces had an odor that resembled fish rather than chicken, which was surprising and unpleasant. The third piece, on the other hand, had partially raw skin on the inside, indicating that cooking time protocols are not being followed. The restaurant’s atmosphere featured foreign music that was played at a very high volume, which affected the overall comfort of the experience. My concern is not with the type of music itself, but rather that it did not match the theme of the restaurant. When background music is used, it should complement the dining experience and the brand’s identity. For instance, one might expect soft, relaxing music in a fine dining setting or lively and culturally relevant tunes in a themed restaurant. In this case, the music choice, combined with the volume, detracted from the overall experience. Additionally, customer service was underwhelming. The cashier who served me did not offer a greeting or smile and did not exhibit a welcoming demeanor, which is important in a customer-facing role. Friendliness and hospitality are crucial to creating a positive and enjoyable experience for guests. In summary, these factors, coupled with the subpar service, did not reflect the quality I have come to expect from KFC. I hope these observations are taken into consideration to enhance the service and comfort for future patrons.

Waste of money I even tipped 5 bucks . Wife : let's have kfc it's been forever ! Me: that sounds great . (After ordering) Me : I remember why it's been a while . Roommate: they robbed you Wife : at least my chicken legs are good . 10 dollars for a twister and this is what it looks like .