Inder's Your Independent Grocer Yellowknife

Dear Weng (the receipt shows your name) and Team, I wanted to express my gratitude for your exceptional customer service. Unfortunately, I accidentally dropped soy sauce and vinegar bottles at the checkout, causing a mess. Your team's prompt and courteous response was truly impressive. Weng, thank you for suggesting help and coordinating the cleanup. I appreciate your kindness and efficiency in replacing the broken items. Your dedication to providing excellent service is evident, and I feel valued as a customer. Thank you again for your help and kindness.

A northern grocery store at its finest. The place is very clean and filled with very pleasant staff. Very big selection as well.

Today you lost me as a customer. Rather than admit your error with regard to pricing, the pricing was switched and I was told maybe a customer had made a trick. I had just picked up the item from a large stack in the bakery area. The employee had been there when I picked and checked the item. Pricing was marked $5 and then after pricing came up differently at the cash the $5 was switched with one marked $7. Had the person said they had marked it incorrectly or had to change it, that would have been one thing. To blame someone else and say it was always $7 was poor customer service and a lie. You lost me Inder as in this instance I did not feel valued.