I had a great experience at Lazeez, all thanks to Trisha! She was super friendly, patient, and made sure my order was just right. You can tell she genuinely cares about customer satisfaction.
James Funk
There's some fierce competition for shawarma in Burlington and I've tried almost all of them, but Lazeez at Guelph line and Upper Middle is definitely my go-to on Friday nights.
Big portions, great prices, they're always quick and friendly. They are generous with the garlic sauce and their hot sauce has great flavour and packs a real punch.
Chinimilli Sri
Today, I had worst experience with this location.
I ordered food on phone and agreed for 40 mins wait for pickup ( as some items take time for preparation) . Reached the location after 45 minutes. I'm the only customer in the store at that time. One lady mentioned my order will take another 5-10 minutes more. So I waited there. After 5 minutes another lady came and mentioned that the item I ordered was not available and just say sorry for the wait.
I didn't understand anything about their service and value for customer time.
They could've called me and updated the same or else at least they could've said it to me as soon as I entered the store.
1 hr after ordering the food, I had to visit another store to get the food.
So annoying.
Will never visit nor recommend this store.
I had a great experience at Lazeez, all thanks to Trisha! She was super friendly, patient, and made sure my order was just right. You can tell she genuinely cares about customer satisfaction.