Tahini's

I’ve always had great experiences at Tahinis — it’s one of my favorite spots. The food is fresh, and the amount of toppings is just right. What really makes it stand out is the staff. Komal is amazing! She’s super attentive, helpful, and easy to talk to — definitely one of the reasons I keep coming back.

I placed a pick up order of a one for all and two orders of chicken tenders at 2:45pm to be picked up at 3:45 pm the same day. When I arrived at 4:00 pm, our order was not ready. The worker stated it would be another 30 min before our order was ready, stating she was busy that whole time. At that point, I was frustrated and couldn’t understand how placing an order an HOUR in advance wasn’t enough time to have it ready. There was also only one customer in the store. I returned at 4:30 to be told it would be another 10 minutes. I got the kids out of the car to wait the ADDITIONAL time for our order. The girls were packing up our order and I watched the first girl I spoke with look at order, turn around and FINALLY put down the chicken tenders for our order. When I watched this happen I asked if she just put down the chicken and while one worker apologized and said yes it would be a longer wait the first girl was laughing at me behind the counter. We finally left the location at 4:50 pm There are many things wrong with what happened today. First if our order was not going to be ready, we should have been notified in advance to be able to either cancel the order or at least have a heads up. When I got frustrated for good reason, I was insulted. That is completely unprofessional and she should not be in customer service. there was ZERO attempt to rectify the situation. The food should have been comped or at the very least a voucher offered. I can not understand how it took TWO HOURS to prepare a simple order. I did apologize to the second worker for getting frustrated. She wasn’t there when we initially went to pick up our food. But the way the first girl handled everything is APPALLING The food was very very good but I will not be returning to this location.

Food is great, but the poor girl is left to deal with the lunch rush alone, so the wait is insane. Owner: If you won’t hire more people, then come help yourself. 45 minute wait? And constant