KFC

Currently, their ice for fountain drinks has something frozen in them. Black flakes of something. When I called to inform their manager, she acted like she had no idea what an ice maker was,

Ordered through online and kept calling the store to insure successful order , they received after 20mins and when when they dis they insured that they had my order . Came to the store to pickup then they said they were out of extra crispy chicken because they stopped getting supplies from head office . Ridiculous , well i asked for a refund because i am not a fan of the other available chicken and specifically wanted the extra crispy . When asked for refund receipt another staff said they could make it but would take 20mins and she was unprofessional and rude . It felt like i made a huge mistake by asking her for what i ordered with my own money. How come she said she will make the chicken if there was no stock? That ofc means that they were being lazy to make a new batch the first time and wanted to sell something i did not want . This is unacceptable. I ordered online and came to the store and still have to wait 20/30min. Very rude staff. Doesn’t care about their customers at all. Never coming back to this location. Horrible customer service . They should really start flipping their night staff or else will be out of business in no time .

Drove across town for crispy chicken bc other stores were waiting 20-30 mins. Chicken is old and I only got 7 pieces of popcorn chicken in my small it doesn’t even fill up the package.it look