Came to pick up a DoorDash order for my husband, and the staff does not even greet you. Ignored me and decided to sit the group standing behind me.
After waiting 10 mins and being ignored by 5 different staff members, I pulled out my phone to write this Google review. Only then did they acknowledge that I existed and needed something.
Instead of apologizing for their bad service and poor communication skills, one of their staff told me that it is my responsibility to take the initiative to ask for what I need and it is not up to them as the restaurant to provide the service upfront.
I find it ridiculous that they were able to greet and seat a group of three that were standing behind me but not greet the one first in line. Wouldn't recommend and never ordering from here again.
Reply to resto:
If the servers were so busy and couldn’t serve me, why were they able to serve the 3 customers that came in behind me? It does not matter that the order was completed in time. If a customer has to ask to be greeted because your staff cannot handle it, then close your restaurant. I get better service at McDonald’s.
Vijaya Madhoo
Nice service and very nice food. Our waiter was very friendly and we recommend this place
Louise Sauriol
Very small place to small to have a live band ..the sound was not good but the service is good , for young people around 20 or 25 year old
Came to pick up a DoorDash order for my husband, and the staff does not even greet you. Ignored me and decided to sit the group standing behind me. After waiting 10 mins and being ignored by 5 different staff members, I pulled out my phone to write this Google review. Only then did they acknowledge that I existed and needed something. Instead of apologizing for their bad service and poor communication skills, one of their staff told me that it is my responsibility to take the initiative to ask for what I need and it is not up to them as the restaurant to provide the service upfront. I find it ridiculous that they were able to greet and seat a group of three that were standing behind me but not greet the one first in line. Wouldn't recommend and never ordering from here again. Reply to resto: If the servers were so busy and couldn’t serve me, why were they able to serve the 3 customers that came in behind me? It does not matter that the order was completed in time. If a customer has to ask to be greeted because your staff cannot handle it, then close your restaurant. I get better service at McDonald’s.